SHIPPING, PICKUP & DELIVERY
DUE TO THE ONGOING COVID-19 SITUATION, PLEASE ANTICIPATE DELAYS
THERE ARE CURRENTLY NO GUARANTEES ON SHIPPING TIMES AS PER CANADA POST
**Please take into account the volume that Canada Post has been receiving. As soon as packages are shipped we can no longer be responsible for them, and will have no further updates on their expected delivery times.**
CANADA POST DISCLAIMER:
We are experiencing delays as we put safety first. Our top priority is to do everything possible to keep our people, and the communities we serve, safe. That has meant implementing significant changes right across our operations, following the guidance of national and local public health authorities.
In the last few weeks, we have seen a significant increase in parcel volumes as Canadians stay home and shop more online. With incoming parcel volumes at Christmas levels, the safety measures we’ve implemented in our processing facilities mean it is taking longer to process. Those measures include physical distancing in facilities that were not designed for keeping people 2 metres apart. While we are delivering in record numbers for this time of year, customers should anticipate delays.
Sweet Sunday Apparel is not responsible for any delivery delays due to Canada Post, import taxes, or customs fees.
Once your package is shipped, it is in the hands of Canada Post, and no changes can be made.
You may track your order using the tracking number provided to you, please check your junk mail folder for the email.
FREE LOCAL PICKUP
Contactless pickup is available! Once your order is ready for pickup, you will receive an email with the address (located in the Ste-Anne-de-Bellevue region of Montreal).
If the order is needed in a rush, please contact us, and we will do our best to accommodate you.
Each shirt is printed by hand when the order is received, for this reason the turnaround time may vary, but all orders will ship within 4-5 business days. This does not include shipping times.
Production time remains the same, despite shipping preferences.
Canada Post is used to ship all orders, once shipped you will receive an email with the tracking information.
DELIVERY GUARANTEES CURRENTLY SUSPENDED BY CANADA POST
Expedited Shipping: 3-5 business days within Canada + tracking included
Express Shipping: 1-3 business days within Canada + tracking included
USA & INTERNATIONALLY
We do ship to the USA and internationally.
There will be no tracking number provided.
The shipping charge will be calculated at checkout.
Any and all extra charges for customs and duties will not be covered by Sweet Sunday.
If your package has been marked as lost, please email us at email@example.com, and file a claim with the respective carrier
Worldwide shipping will automatically be calculated at checkout